Strategic reputation advisory

Reputationto Growth

We help leaders, companies, foundations and private wealth structures drive growth by enhancing strategic reputation management and aligning stakeholder expectations.

Services

What we do

Strategic advisory for senior leadership and key decision-makers, focused on what really matters: legitimacy, competitive advantage, resilience, and reputational impact.

Corporate Affairs

The strategic and institutional core.

  • Reputation strategy and narrative
  • Reputational due diligence in M&A
  • Expert reputation reports for litigation
  • Stakeholder engagement and support
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Media Relations

Visibility and voice.

  • Media relations
  • Spokesperson preparation
  • Messaging for high-stakes moments
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Risk & Crisis Management

Anticipation and protection.

  • Monitoring, sentiment and narrative detection
  • Risk identification and mitigation
  • Crisis management and trust recovery
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Reputation for changing times
Reputation Advisors

Team

Reputation Advisors

We bring together experts in reputation strategy, data analytics, and stakeholder engagement to help design, validate, and govern strategic plans with reputational intelligence.

  • Juan Cardona

    Juan Cardona

    CEO & Partner

  • Antonieta Mendoza

    Antonieta Mendoza

    Partner

  • Claudio Vallejo

    Claudio Vallejo

    Partner

  • Gemma Martín

    Gemma Martín

    Senior Advisor

Quarterly

The Briefing

A new quarterly briefing. First issue Winter 2026/27 — subscribe free.

Read the Briefing →

Why X21

The science of reputation

Most reputation tools measure perception. Our proprietary GERS© model goes deeper — gauging how closely your conduct aligns with what stakeholders expect of you. Scientifically validated and powered by AI and natural-language processing to read those expectations, it connects reputation directly to advocacy and a higher Net Promoter Score (NPS): the behavior that grows your business.

  • Brand Enhance your corporate identity to foster trust and recognition.
  • Performance Meet stakeholder expectations through measurable impact.
  • Transparency Build credibility with clear and open communication.
  • Integrity Reinforce ethical practices to strengthen relationships.
  • Purpose Drive meaningful change and connect with a greater mission.
The science of reputation

Our commitments

What you can hold us to

The principles behind every engagement — true whoever you work with, and whatever the brief.

Partners, not pyramids

The people who win the work do the work. Senior counsel throughout, never delegated down.

Evidence before opinion

We measure reputation with our GERS© model before we advise on it.

Candor over comfort

Independent enough to tell you what you'd rather not hear.

Discretion as default

The most important work is the work no one sees.

Contact

Your growth starts here.

However you arrived, there's a way in — tell us what you need.

01 Explore See what we do and how the GERS© model works. 02 Diagnose Get an instant reputation profile in two minutes.